Bicing is the bicycle sharing system that allows citizens get around Barcelona. Users can rent a bike at a street service station by unlocking it from a support frame. The mobile app allows users to check availability, mark stations as favorites and present a gamification concept that rewards the use of the system. However, many users aren’t happy with the app.
I’m never sure if there will be bikes when I arrive so I just check without the app.
What I came across when talking about the app with users was that they don’t find any added value in it. Most of them find it old-fashioned and what it’s worst, not very useful.